Privacy Policy
Last updated: July 8, 2026
Kamal Box Factory ("we," "our," "us") operates the website kamalboxfactory.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services, including requesting a quote or contacting us.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide to Us
When you fill out our Contact or Get a Quote forms, or otherwise communicate with us (including via WhatsApp, phone, or email), we may collect:
- Full name
- Company/business name
- Email address
- Phone number / WhatsApp number
- Product requirements (box type, size, quantity, specifications)
- Delivery address
- Any other information you choose to include in your message
1.2 Information Collected Automatically
When you visit the Site, we (and our hosting/analytics providers) may automatically collect certain technical information, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Site
- Referring website
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries
- Provide, operate, and maintain our products and services
- Communicate with you about your order, quote, or inquiry (via email, phone, or WhatsApp)
- Improve our Site, products, and customer service
- Send you information about our products or offers, where you have consented to receive such communications
- Comply with legal obligations and enforce our Terms & Conditions
- Detect and prevent fraud, spam, or misuse of the Site
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate the Site (e.g., website hosting on Vercel, email service providers for sending notifications from our contact/quote forms)
- Logistics and delivery partners, where necessary to fulfil an order
- Legal and regulatory authorities, where required by law, court order, or to protect our rights, property, or safety
- Business transfers, if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
We do not knowingly share your personal information with third parties for their own marketing purposes.
4. Data Storage and Security
Quote and contact form submissions are processed and sent via email to our team. We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
The Site may use cookies and similar technologies to improve your browsing experience, understand how visitors use the Site, and remember your preferences. You can control or disable cookies through your browser settings; however, this may affect certain features of the Site.
6. Third-Party Links
The Site may contain links to third-party websites (e.g., WhatsApp, Google Maps, social media). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, respond to inquiries, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent to marketing communications at any time
To exercise these rights, please contact us using the details in Section 11.
9. Children's Privacy
The Site is intended for business and commercial use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Kamal Box Factory
A-3, Industrial Development Colony, Jalandhar – 144012, Punjab, India
Unit 2: Kangniwal, Jandu Singa, Jalandhar – 144012, Punjab, India
Email: kamalboxfactory@yahoo.com
Phone: +91 92161 99898 / +91 98155 98888 / +91 99151 95167
This Privacy Policy is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified lawyer to ensure it fully complies with applicable data protection laws (such as India's Digital Personal Data Protection Act, 2023) for your specific business.